FAQ / Service

Zentransfert is a tool developed for professional needs. In order to meet your business needs, Zentransfert can be entirely managed online.

This application has been developed with the purpose of satisfying the customer requirements. However, if you have any problem with Zentransfert, you can contact our technical support.

Following are answers to some of the most commonly asked questions regarding Zentransfert.


  1. Do I have to install a specific software to use zentransfert ?
  2. What kind of files can be transferred ?
  3. Does the files recipient have to create a zentransfert account ?
  4. How the files recipient can grab the files ?
  5. Can I transfer multiple files at one time with zentransfert ?
  6. How can scale up my features and my options ?
  7. How many recipient accounts can I create ?
  8. How big a file can zentransfert handle?
  9. How can I get my bills ?
  10. I do not have a credit card to subscribe online. How can it be done ?

1. Do I have to install a specific software to use zentransfert ?

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All you need is on your computer : your web browser is sufficient (Explorer, Firefox, Chrome, Safari, ...).

2. What kind of files can be transferred ?

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All file types can be transferred (office files, audio files, video files, archive ... ) and all the file extensions are accepted.

3. Does the files recipient have to create a zentransfert account ?

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No, you can easily and freely create his account with your accounts manager.

4. How the files recipient can grab the files ?

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The files recipient receives an email with his login details and a link to the zentransfert application to download the files.

5. Can I transfer multiple files at one time with zentransfert ?

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Yes, you can transfer multiple files simultaneously. You may also transfer folders and keep the files tree structure.

6. How can scale up my features and my options ?

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In your account, you can easily grow your storage capacity. In order to pay only what you need, you can select the duration (1-month period) of your upgrade.

7. How many recipient accounts can I create ?

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The number of recipient accounts is unlimited.

8. How big a file can zentransfert handle?

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You can transfer a file as big as your storage capacity.

9. How can I get my bills ?

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This feature can be managed online. In your account, you can easily download your bills in PDF format.

10. I do not have a credit card to subscribe online. How can it be done ?

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Please contact our sales department to find another way.


If your question does not appear here, please do not hesitate to contact us.


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